Shipping Policy

Last updated March 06, 2022

This Shipping & Delivery Policy is part of our Terms of Use ("Terms") and should be therefore read alongside our main Terms: https://www.denafoods.com/terms-of-use.


Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.


WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.


Free Shipping

We offer free shipping on

- Orders over 9.01kg (for our Dena Mix 370ml sauces)

- Orders over 18kg (for our Dena Mix 1000ml sauces)


Shipping Fees

We also offer shipping at the following rates:


370ml Dena Mix sauces

0.01 - 1.48kg: £3.35

1.49kg - 9.00kg: £5.35

9.01kg and up: £0.00


1000ml Dena Mix sauces

1 - 18kg: £6.47

18.01kg and up: £0.00


If you select a shipping option, we may follow up after you have placed the order with any additional shipping information.


All times and dates given for delivery of the products are given in good faith but are estimates only.

For UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.


DO YOU DELIVER INTERNATIONALLY?

We do not offer international shipping. We do not delivery outsite the UK


ARE THERE OTHER SHIPPING RESTRICTIONS?

Orders only ship on business days, which are Monday - Friday

Orders cannot be shipped to PO Boxes


WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.


QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://www.denafoods.com/return-policy.


HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

Email: info@denafoods.com

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